Task analysis
Discussing business goals, current processes, systems in use, and desired outcomes.
- Process audit
- Defining KPIs
- Data assessment
We implement artificial intelligence solutions for websites, online stores, and business processes. We develop AI chatbots, integrate ChatGPT and API, automate customer interactions, CRM, and content. We help businesses reduce manual operations, process requests faster, and create convenient digital services for clients.

We develop chatbots, integrate ChatGPT and API, automate processes, prepare SEO content, and AI agents for specific tasks.

We develop chatbots for consultations, customer support, collecting requests, and assisting with product or service selection. The chatbot can operate on the website, in the online store, or in Telegram, answering questions based on a knowledge base and forwarding complex inquiries to a manager.
Learn More About Chatbot Development
We connect ChatGPT, OpenAI API, Gemini, and other AI services to websites and business systems.

We combine the website, CRM, email, messengers, and other services into a single automated process. For integrations, we can use API, n8n, Make, and other tools depending on the task.

We use AI to prepare and optimize content for websites and online stores. AI helps speed up content work, but final review, editing, and quality control remain an important part of the process.

We develop digital assistants that can perform sequences of actions, work with internal data, and interact with business systems. The specific functionality is determined by the business task and available integrations.

Implementation of AI features in ready-made online stores and CMS websites.
Learn more about WordPressLearn more about OpenCartStep-by-step process where you see results at each stage.
Discussing business goals, current processes, systems in use, and desired outcomes.
Determining where AI will be used, what data is needed, and which services need to be integrated.
Creating the necessary functionality, connecting APIs, setting up workflows and access.
We check typical and non-standard scenarios, the quality of responses, data transfer, and the operation of integrations.
We implement solutions on the live site, explain how it works, and assist with further improvements if needed.
Switch between scenarios to see how automation works in different processes.
The client leaves a message in the form or chat
Determines the intent and category of the request
Sales / support / information
Creates a request with all attributes
Complex cases — to a person, simple ones — closes
We connect AI to the systems you are already using — without rewriting from scratch.
We do not sell a ready-made product — we build solutions for your task.
Not a template bot, but a solution tailored to your process and goals.
We connect AI to your CRM, CMS, and communication channels.
We start with a prototype and develop it step by step.
You see what is happening at each stage of the project.
We test the hypothesis quickly and with minimal costs.
We develop and update the solution after the release.
We work with the tasks of companies that need to automate repetitive operations or improve customer interaction.
Our solutions can be useful for:
online stores;
service companies;
B2B business;
educational projects;
marketing and digital agencies;
companies with a high volume of requests;
teams working with documents and large amounts of information.
Solutions can be integrated into a new or already functioning website.
Before implementation, we analyze the current process and determine where AI can truly be beneficial.
The most commonly automated tasks include:
responses to frequently asked questions
consultations on products and services
collection of contact information
processing of requests
creation of product descriptions
information retrieval from documents
data transfer to CRM
report preparation
internal team communication
The goal of automation is not just to add AI to the website, but to make a specific process faster, more convenient, and controllable.
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The cost depends on the number of features, integrations, data volume, and system requirements. After discussing the task, a preliminary estimate can be prepared.
Yes. We can work with an existing website, online store, CRM, or other business systems provided we have access to the necessary APIs and technical capabilities.
Yes, if it is provided for in the scenario and data sources. We can set up operations in Ukrainian, Russian, English, and other languages.
The timeline depends on the complexity of the solution. Simple integrations can be implemented faster, while complex systems with CRM, knowledge bases, and multiple scenarios require phased development.
Yes. For complex tasks, it is advisable to first create a prototype or pilot version, check the results, and only then expand the functionality.
Not every business needs a complex neural network or full automation of all processes. Often, the greatest results come from one well-chosen scenario: automating requests, a chatbot for support, or integrating AI with a product catalog.
During the consultation, we will help:
identify the priority task
evaluate possible integrations
choose the optimal solution format
determine the stages and approximate complexity of the project
Describe what needs to be automated or what AI function you want to add to the website. We will analyze the task and suggest a possible solution format.
✉️ hello@web-ai.com.ua
📍 Ukraine · we work remotely